ClientsFlow
Privacy Policy
Last updated: 29 June 2026
1. About this policy
This Privacy Policy explains how ClientsFlow collects, uses, stores, and protects personal information when you use our website and CRM service.
2. Information we collect
We may collect account information such as your name, email address, login details, subscription status, workspace details, and information you enter into ClientsFlow, including client names, email addresses, phone numbers, companies, notes, follow-up dates, activity records, and team invitations.
3. How we use information
We use personal information to provide ClientsFlow, manage your account, process subscriptions, send account and reminder emails, support team workspaces, improve the service, and respond to support requests.
4. Payment information
Payments are processed by Stripe. ClientsFlow does not store your full card details. Stripe may process payment information in accordance with its own privacy and security practices.
5. Service providers
We use trusted service providers to operate ClientsFlow, including hosting, database, authentication, email delivery, payment processing, and analytics or monitoring tools where required. These providers only receive information needed to provide their services.
6. Security
We take reasonable steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration, or deletion. No online service can guarantee complete security, so users should also protect their passwords and account access.
7. Access and correction
You may request access to, or correction of, personal information we hold about you. You can also update much of your client and workspace information directly inside ClientsFlow.
8. Data retention
We keep personal information for as long as needed to provide ClientsFlow, meet legal obligations, resolve disputes, prevent abuse, and operate the service. You may contact us to request deletion of your account or workspace data.
9. Contact
For privacy questions, support, or data requests, contact us at support@supportclientsflow.co.nz.